Salesforce Consulting
Services Portfolio
Implementation
Implement the Salesforce platform quickly and efficiently. I work with my clients to understand their business needs and develop a customized implementation plan that ensures the successful adoption of Salesforce.
My Salesforce implementation services include:
Discovery and Planning: I will work with you to understand your business needs, define your requirements, and develop a customized implementation plan that aligns with your goals.
Customization and Configuration: I will help you customize and configure Salesforce to meet your specific business needs, including creating custom objects, fields, workflows, and dashboards.
Data Migration: I will help you migrate your data from your existing systems to Salesforce, ensuring that your data is accurate and consistent.
Integration Services: I will help you integrate Salesforce with other systems and applications, such as marketing automation and customer service tools.
User Adoption and Training: I will provide comprehensive training and support to your team, including end-users, managers, and administrators, to ensure successful user adoption.
Ongoing Support: I will provide ongoing support to ensure that your Salesforce implementation stays up-to-date with the latest features and functionalities, and that your team can use Salesforce to its full potential.
Managed Services
This service is designed to help small and medium-sized businesses maintain and optimize their Salesforce implementation. I will provide ongoing support and maintenance to ensure that your Salesforce implementation stays up-to-date with the latest features and functionalities, and that your team can use Salesforce to its full potential.
My Salesforce managed services include:
Maintenance and Support: I will provide ongoing maintenance and support to ensure that your Salesforce implementation stays up-to-date with the latest features and functionalities.
Optimization and Enhancement: I will continuously monitor and optimize your Salesforce implementation to ensure that it is aligned with your business needs and objectives.
Customization and Configuration: I will help you customize and configure Salesforce to meet your evolving business needs.
Integration Services: I will help you integrate Salesforce with other systems and applications, such as marketing automation and customer service tools.
Reporting and Analytics: I will help you develop custom reports and dashboards to provide insights into your business performance.
Assessment
I can evaluate the current state of your Salesforce implementation and identify areas for improvement. I will conduct a comprehensive review of your Salesforce environment to identify gaps, inefficiencies, and potential areas of improvement.
My Salesforce assessment services include:
Discovery and Assessment: I will work with you to understand your business needs, evaluate your current Salesforce implementation, and identify areas for improvement.
Best Practice Review: I will review your current Salesforce setup and compare it against industry best practices to identify gaps and inefficiencies.
Data Quality and Governance Review: I will assess the quality of your Salesforce data and the effectiveness of your data governance policies and procedures.
Security and Compliance Review: I will evaluate your Salesforce security setup and compliance with relevant regulations, such as GDPR or HIPAA.
Custom Report: I will provide you with a customized report that includes my findings, recommendations, and a roadmap for improving your Salesforce implementation.
Training
I offer training services for both regular end-users and administrators. I will provide comprehensive training and support to your team, including end-users, managers, and administrators, to ensure successful user adoption.
My Salesforce training services include:
End-User Training: I will provide customized end-user training to ensure that your team can use Salesforce effectively and efficiently.
Administrator Training: I will provide customized training for your Salesforce administrators, including how to configure and manage Salesforce to meet your business needs.
Custom Training Materials: I will provide customized training materials, including user guides and training videos, to support the successful adoption of Salesforce.
Ongoing Support: I will provide ongoing support to ensure that your team can continue to use Salesforce to its full potential.
Salesforce Products I Work In
Salesforce Sales Cloud
Salesforce Service Cloud
Salesforce Marketing Cloud
Salesforce Maps (including Territory Planning)
CRM Analytics
Salesforce Non-Profit Success Pack (NPSP)